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Boost Privacy Policy

Effective Date: April 2025

At Boost (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your personal information in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), California Confidentiality of Medical Information Act (CMIA), and Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect the following types of information:

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  • Personal Information

    • Identifiers: Name, email address, phone number, and other similar identifiers.

    • Billing Information: Payment details, credit card information, and billing addresses.

    • Health Information: Medical records, health status, treatment information, or other health-related data, which we collect in compliance with applicable healthcare privacy laws (e.g., HIPAA, CMIA).

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  • Technical Data

    • Device and Usage Information: IP address, browser type, operating system, and other technical information about your device.

    • Log Data: Information about your interactions with our services, including dates and times of use, pages visited, and error logs.

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  • Health-Related Data

    • If you are a healthcare provider, patient, or other healthcare participant, we may collect sensitive health-related data in compliance with HIPAA and other relevant healthcare laws. This data may include patient health information, medical history, prescriptions, and treatment plans.

2. How We Use Your Information

We use the information we collect for the following purposes:

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  • To Provide Our Services
    We use personal and health-related data to provide and improve our healthcare SaaS platform, which may include managing patient records, facilitating telehealth consultations, processing billing information, and improving user experience.

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  • Customer Support
    To respond to inquiries, support requests, or issues related to our platform.

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  • To Comply with Legal Obligations
    Including complying with HIPAA, CMIA, CCPA, and other applicable laws.

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  • Marketing and Communications
    We may send you updates, newsletters, or other communications related to our services. You can opt-out of marketing communications at any time.

3. Legal Basis for Processing Personal Data

We rely on the following legal bases for processing your personal data:

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  • Contractual Necessity
    We process personal data to fulfill our contractual obligations to you, such as providing access to our platform and services.
     

  • Legal Obligation
    We process personal data to comply with laws, including healthcare regulations such as HIPAA and CMIA.
     

  • Consent
    In some cases, we may ask for your explicit consent to process sensitive data.
     

  • Legitimate Interests
    We may process personal data for purposes such as improving our services, preventing fraud, and conducting business analysis.

4. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

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  • Right to Access
    You have the right to request access to the personal data we have collected about you over the past 12 months. You may request specific pieces of information about the categories and the purposes for which your data was used.
     

  • Right to Deletion
    You can request that we delete the personal data we have collected about you, subject to certain exceptions (e.g., data required for legal compliance or contractual obligations).
     

  • Right to Opt-Out
    You have the right to opt-out of the sale of your personal data to third parties, if applicable. **[Your Company Name]** does not sell personal data to third parties. If we ever decide to change this practice, we will update this policy, and you will have an opportunity to opt-out.
     

  • Right to Correct
    You have the right to request the correction of any inaccurate personal data we hold about you.
     

  • Right to Non-Discrimination
    You have the right to not be discriminated against for exercising any of the above rights. We will not deny you access to services or provide you with a different level or quality of service because you exercised your privacy rights under the CCPA/CPRA.
     

  • Right to Limit Use of Sensitive Data
    Under the CPRA, you may request that we limit the use of sensitive personal data that we have collected about you (e.g., health-related information).
     

  • Right to Appeal
    If we deny your request to exercise any of the above rights, you have the right to appeal the decision.


To exercise any of these rights, please contact us via the email address listed below. We will respond to your request within the timeframes required by applicable law.

5. How We Share Your Information

We may share your personal data with the following parties:

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  • Service Providers
    Third-party vendors that assist in providing services such as cloud hosting, payment processing, customer support, or data analytics. These vendors are contractually obligated to handle your data securely and in compliance with applicable privacy laws.
     

  • Healthcare Partners
    In certain cases, we may share your health-related data with healthcare providers or partners as required for service delivery.
     

  • Legal Authorities
    We may disclose your data to comply with legal obligations or in response to valid legal requests (e.g., a subpoena or court order).
     

We do not sell personal data to third parties. If we change this practice in the future, we will update this policy and provide you with an option to opt-out.

6. Data Security

We implement appropriate technical and organizational measures to protect the personal data we collect. This includes encryption, secure data storage, and regular security audits. However, please be aware that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal and business purposes. When personal data is no longer needed, we securely delete or anonymize it.

8. Your Rights Regarding Your Data

In addition to the rights granted under CCPA/CPRA, you also have the right to:
 

  • Access
    Request a copy of the personal data we hold about you.
     

  • Correction
    Request that we update or correct any inaccurate information.
     

  • Erasure
    Request the deletion of your personal data in certain circumstances.

9. International Data Transfers

If you are located outside of the United States, please be aware that your personal data may be transferred to and processed in the United States or other countries where we operate. We ensure that any such transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you through email or via a notice on our website. We encourage you to review this Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions, concerns, or requests related to this Policy or our data practices, please contact us at: legal@boostresults.com.

By using our website, products or services, you acknowledge that you have read, understood and consent to this Policy.

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