Boost vs CentralReach
Choosing ABA software comes down to more than a feature list. Boost and CentralReach both support intake, scheduling, and billing, but they differ in how those pieces connect. This page compares them across the workflows that decide whether your claims get paid, so you can see which fits your practice.
Key Takeaways
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Boost is RCM-first. Sessions are made compliant at booking, so claims are clean before they're created. 99.4% clean claim rate, under 2% payer denials.
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Boost rebuilds the day after a callout. When a therapist calls out at 7am, the Scheduling Agent re-optimizes around one cancellation or a dozen, reasoning in chains rather than one-for-one swaps, then publishes in real time for a person to approve.
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Compliance goes past credentialing. One roster across payers, plus scope of practice, specialized training and certifications, with expiration alerts.
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Analytics cover unit economics, by service, payer and location, alongside caseload and performance management, on the same system of record as scheduling and billing.
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Workflow means defined process steps, with event-based prompting that raises the next action to the right person rather than waiting for someone to run a report.
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Boost prices as a percentage of claims, not per seat, so your bill tracks revenue instead of headcount.
Where Boost is different
Boost is built RCM-first: every session is made compliant at the moment of booking, so claims are clean before they're created. Credentialing, authorizations, and scheduling all check the same payer rules, which is how Boost holds a 99.4% clean-claim rate. CentralReach covers similar ground through separate modules, often configured and billed individually.
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Most ABA software gives you menus for specific tasks and labels you can sort, filter, and report on. That tells you what happened. Boost is built around defined process steps with proactive, event-based prompting, so when an authorization is running out of hours or a credential is approaching expiration, the system raises it to the right person at the moment it matters rather than waiting for someone to run a report and notice.
Pricing
Boost charges a percentage of claims, not a per-seat fee, so cost tracks with revenue instead of headcount. CentralReach uses per-user subscriptions plus add-on modules, which can climb as you grow.
How engaged your vendor stays
Boost engages with customers more often, and at a higher level, than others in this category. RCM holds a weekly call. Implementation and customer success hold a weekly call. Problems get solved before they become tickets, and the team is reachable in the moment through chat rather than only through a queue. That is white-glove treatment in every department, not just support.
Who each platform is best for
Who Boost is best for
Practices that want to continuously improve rather than hold steady: that need to grow without adding overhead cost at the same rate, that would rather prevent denials upstream than chase them at month end, and that want scheduling, compliance, analytics, and billing working off one source of truth. If you are evaluating platforms for the first time, standing up a new location, or feeling the cost of stitching tools together, Boost is built for exactly that.
Who CentralReach is best for
Established organizations with standardized processes and the operations staff to configure and maintain a broad, modular platform. If your current setup is meeting your operational needs and the goal is to keep a good thing running, that is a perfectly reasonable place to be.
When to consider a switch
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Claims and denials are getting harder to track.
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You are using spreadsheets to connect data across CentralReach's modules
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Credentialing or auth windows slip and cost you billable hours.
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You're paying per seat as you grow, but revenue isn't tracking with it.
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Billing and clinical data live in separate systems.
Frequently asked questions
How is Boost different from CentralReach?
Boost is RCM-first: it makes each session compliant at booking so claims are clean before submission, and it runs credentialing, scheduling, and billing off the same payer rules. CentralReach delivers comparable capabilities through separate modules that are often set up and priced individually.
How does Boost pricing compare to CentralReach?
Boost charges a percentage of claims rather than per seat, so cost scales with revenue. CentralReach uses per-user subscriptions with add-on modules.
Does Boost handle credentialing and authorizations?
Yes. Boost tracks provider-by-payer credentialing status with expiration alerts, and shows authorized, scheduled, and remaining hours in one view, so you protect the auth window and time-to-bill.
Can Boost replace our current billing setup?
Yes. Boost includes full-service billing support from ABA operators and ties claims directly to session data, so you can run billing end to end or alongside your existing tools.