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CASE STUDY

99%+ clean claims and a team as consistent as the care

How Ascend Behavior Partners built one of the highest clean claim rates in ABA on Boost.

Location

Colorado and Arizona

Employees

150+

99%+

Clean claim rate

92%+

First-pass yield

98%+

Collected within 90 days

The Practice

Building the organization they always wanted

Jonathan Mueller has spent more than 15 years in ABA. In 2017 he and two co-founders set out to build the organization they always wanted to be part of: Ascend Behavior Partners, an early-intervention provider serving children ages 0 to 6, headquartered in Colorado with services in Phoenix and Tucson. Roughly 80% of the families Ascend serves have Medicaid as primary or secondary. “We don’t want to be the biggest, but we do want to be the best.”

Ascend Team

Why boost & What's next

Technology built to get practices paid.

Ascend kept Hi Rasmus for clinical data and moved practice management and revenue cycle management to Boost. Two things decided it: an industry-leading claim-scrubbing engine built on payer contract and compliance architecture, and an RCM team led by people who have operated ABA companies themselves. Boost runs eligibility, authorizations, credentialing and scheduling; Hi Rasmus captures what happens in session; Boost turns that care into a clean claim. Next up: scheduling intelligence for field supervisors, a built-in CRM for intake, and agentic reporting.

Good collections weren't good enough.

The challenge

Before Boost, Ascend worked with a billing partner and collected 93%+. Not bad for the industry, but not high enough for stable financial results. Jonathan went looking for a leading measure of collections and landed on one few ABA providers track: the clean claim rate. In his view it is the single most important metric a provider has, because it is influenceable and predicts the cash you ultimately collect.

“Boost is the first one I’m aware of that built the technology from the perspective of: we need you to get paid for the services you provide. That’s foundational to why we’ve had the success we’ve had.”

Jonathan Mueller

CO-FOUNDER, ASCEND BEHAVIOR PARTNERS

Focus on clients, not clerical work.

See what Boost can do for a practice like yours.

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